Roleplays
Use live conversations to reveal how candidates persuade, listen and think under pressure, such as asking them to respond when a customer wants a refund.
Trusted by 5,000+ hiring teams worldwide.
Monica ReyesMRRoleplays / Refund escalation Account Executive
Roleplays run
4,128
this quarter
Avg. duration
11m 20s
8 turns median
Auto-scored
100%
rubric-based
Rater agreement
0.91
vs. expert panel
Nura AI counterpart
Playing “Erin Walsh, VP Operations · Meridian Logistics” frustrated, ready to churn
You promised onboarding in two weeks. It has been six.00:12I've heard that before. What changes this week specifically?00:41And if that slips again? My board is asking for a refund.01:19Who owns it when you're out? I don't want a single point of failure.01:52Pressure curve · adaptive
Peak at turn 6 candidate held composure
Daniel Cortez
Account Executive · Chicago · Stage 3
84
of 100
Rubric auto-scored
AnchoredComposure under pressure
87Accountability
91Negotiation
76Commitment clarity
83Signals captured
TimestampedOwned the failure without deflecting
00:24 · Accountability
Named a dated, verifiable commitment
00:58 · Commitment clarity
Offered a remedy before it was demanded
01:33 · Negotiation
Removed the single-owner risk
02:07 · Judgement
Nura adapts tone and pressure to each answer · same scenario, same rubric for every candidate · 24 scenario templates across sales, support and CS
What actually happens
Live conversation practice against Nura.
- 1
Set the character and the stakes
Choose who Nura plays, how hard she pushes and what a good outcome looks like before the conversation starts.
Roleplays / Scenario setupStart callChurn-risk CFO
Difficulty: high
NuraUnderperforming rep
Difficulty: medium
NuraSalary renegotiation
Difficulty: high
NuraAngry patient family
Difficulty: high
NuraSkeptical procurement
Difficulty: medium
NuraResignation save
Difficulty: medium
Nura - 2
Nura reacts to what you actually say
She interrupts, tests weak claims and rewards specifics, so the conversation goes where the participant takes it.
Roleplays / Live Tyler NashNura
Your renewal is 40% higher. Walk me through why that isn't a price grab.
TNTyler Nash
Your seat count grew 3x this year the rate per seat actually dropped.
Nura
Then show me the per-seat math, not the total.
TNTyler Nash
$41 down to $27 per seat. I'll send the breakdown before we hang up.
Pressure curve peaked at 0:04:12 · recovered by 0:05:30
- 3
Coaching notes with the receipts
Each attempt is scored on the rubric and cites the moment that moved the score, so the next run has something concrete to fix.
Reports / Roleplay Tyler NashConversation rubric
78 / 100
Discovery82Objection handling88Value framing71Close and next step68Strong recovery on the pricing challenge; never asked for a decision date.
What you get out of it
Practice the hard conversation before it costs you a customer.
- Unlimitedreps
Nura plays the difficult customer as many times as a rep needs, at any hour.
- ~25%faster ramp
New hires reach call-ready confidence without burning a manager's calendar.
- Scoredon your rubric
Objection handling, empathy and control are rated the same way every time.
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Before you ask.
An AI counterpart playing a defined character an unhappy customer, a skeptical buyer, a direct report that stays in role and responds to what the candidate actually says.
Discovery, objection handling, clarity, tone and outcome, against a rubric you can edit. The full transcript is attached to the score.
Yes. Recording, transcript and scoring breakdown sit on the candidate record for a hiring manager to review or override.
Yes for the major platforms Greenhouse, Lever, Workday, SmartRecruiters, iCIMS, Ashby and others through native sync or API. Anything custom is handled with a webhook or scheduled sync.
Data stays inside your account and is never used to train models outside it. Xobin is SOC 2 Type II and ISO 27001 certified, with GDPR-aligned data processing and configurable retention.
Most teams are live in two to three days. The variable is usually your existing tooling and approvals, not the product itself.
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