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CEFR-Test

Mache aus einer Aussage wie „fließend Englisch“ ein vergleichbares Niveau von A1 bis C2 sichtbar – und zeige, ob der Kandidat auf B2, C1 oder C2 ist.

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English Proficiency Report · CEFR

Council of Europe descriptors · Companion Volume 2020 · four skills tested

Lucas Meyer · Customer Support Specialist

Norm: global support applicants, n = 12,480

Placement on the CEFR staircase

Scaled 0–230

A1

A2

B1

168

B2

C1

C2

Placement is the lowest level sustained across all four skills Speaking (B1+) is the limiting skill. Standard error ± 4.1 scaled points.

Reading

C1

82/100

Listening

B2+

76/100

Writing

B2

74/100

Speaking

B1+

66/100

Overall placement

B2

Independent user

Upper intermediate · 168/230

A1A2B1B2C1C2

Can-do coverage

✓

Explain a billing correction with options

A2
✓

Write an escalation note a senior can act on

B1
✓

Follow a live three-person call and summarize

B2
–

Negotiate a contract exception unaided

C1
–

Persuade in idiomatic, regional register

C2

Hiring recommendation

Meets the B2 bar for English-facing support. Place on chat and email from day one; move to the voice queue after four weeks of call shadowing.

46 items delivered from a 1,900-item adaptive bank · internal consistency α = 0.91 · no proctoring flags · generated by Xobin

Beispielhafte Vorschau · Beispieldaten, keine Leistungsbenchmarks