XOBIN’S

岗位模拟测评

名词。

让候选人亲身体验岗位,证明他们能胜任实际工作。

例如 “有客户刚刚升级投诉。”

你会怎么做?

全球 5,000+ 招聘团队的信赖之选。

行业领袖的信赖之选

被众多组织选择自信招聘 信心十足。

从初创公司到全球企业,世界各地的组织每天都依赖 Xobin 做出自信的人才决策。

Randstad
Landmark Group
Benchmark
Dell Technologies
Reliance Retail
Toyota
Galfar
TASC
CareStack
FINBOA
Scientific Games
Spiralyze
5M+
已完成的测评
每年助力数百万职业发展
5,000+
全球各地的组织
从初创公司到全球企业
55+
国家
真正的全球足迹
Xobin 帮助我们缩短了招聘时间,同时提升了候选人质量。
Sarah Mitchell
Sarah Mitchell
人才获取副总裁
财富 500 强科技公司
获 Gartner® 认可

Xobin 获得认可 2024 Gartner® 开发者技能测评与面试平台市场指南。

阅读公告
Open roles / Customer facingNorthgate Retail Group

How we screen today

Customer Support SpecialistHandles escalations all dayRésumé + 30-min call
Account ExecutivePrice pushback every weekRésumé + 30-min call
Customer Success ManagerRenewals under pressureRésumé + 30-min call

Hiring for a customer facing role?

Make sure they can actually face a customer.

Job Simulation / Angry Customer Complaint 06:12 left
AIDana Whitfield customer, 4 yearsSimulated by Xobin AI · frustrated, close to leaving
Type your reply to Dana…Send
Job Simulation / Sarah Miller Response ReportAS
SM

Sarah Miller

Customer Support Specialist · Columbus, OH · 5 turns, 6m 48s

Simulation

Angry Customer Complaint

Empathy & Active ListeningNamed the four-year history unprompted9
Ownership & AccountabilityOwned the miss without blaming ops9
Composure Under PressureHeld tone through the second push8
Relationship ManagementReframed the account, not just the order8
Closing & Next StepsCommitted to a time-bound follow-up8
84/ 100

Recommended strong on recovery

Absorbed the anger without matching it, took ownership in her first reply and closed with a specific commitment. Coach on stating policy limits earlier in the call.

Simulations / Customer facing templates

AS

Angry Customer Complaint

A loyal customer of four years gets a late, wrong order and five days of silence. They want to know why they should stay.

Empathy & Active ListeningOwnership & AccountabilityRelationship Management+1

Cold Call: Busy Prospect

An ops manager at a Dallas logistics firm picks up on the way into standup and gives you ninety seconds, tops.

Clarity & ConcisenessComposure Under PressureDiscovery & Questioning+1

Escalation Call: Enterprise Client at Risk

Six weeks of integration failures at your largest account. Their VP of Operations is on the phone, and they are evaluating.

Ownership & AccountabilityComposure Under PressureRelationship Management+1

Handling a Refund Demand

Four months into an annual subscription, the customer wants a full refund and is threatening a chargeback and a one-star review.

Empathy & Active ListeningObjection HandlingOwnership & Accountability+1

Junior Asking for Guidance on Documentation

A 40-page process doc contradicts itself in three places. Ask your manager for clarity without dumping the confusion back.

Structured CommunicationExplanation & SimplificationComposure Under Pressure

Negotiating a Renewal

Contract up in three weeks, patchy adoption, and the customer is using usage data as leverage for a lower price.

Relationship ManagementValue CommunicationNegotiation & Influence+1

Objection Handling: Price Pushback

Procurement has a quote 30% cheaper on the desk. You can move 10%. Make the premium feel justified with real numbers.

Objection HandlingValue CommunicationNegotiation & Influence+1

Reactivating a Lost Deal

A VP of Sales who chose a competitor six months ago is back in market, guarded, and giving you fifteen minutes.

Relationship ManagementDiscovery & QuestioningValue Communication+1

Upsell to an Existing Customer

Eighteen months on the base plan, genuinely happy, no open tickets. Surface a gap they haven't noticed yet.

Relationship ManagementDiscovery & QuestioningValue Communication+1

Every customer conversation, ready to assign.

实际流程

还原真实岗位场景,候选人需应对客户、截止日期和权衡取舍 每个选择都按评分标准打分。

  1. 1

    选择岗位场景

    每个模拟都围绕该岗位每周实际遇到的情境构建,配有专属收件箱、约束条件和相关方。

    XobinJob Simulations / LibraryAssign

    Angry enterprise customer

    Account Management · 20 min

    ready

    Missed shipment recovery

    Supply chain · 25 min

    ready

    Quarter-end discount ask

    Sales · 20 min

    ready

    Understaffed shift

    Retail ops · 15 min

    ready

    Data breach first hour

    IT · 30 min

    ready

    Underperforming report

    Management · 20 min

    ready
  2. 2

    情境会反击

    AI 对手会根据候选人的真实发言做出反应 升级、让步或考验 背诵答案将不再奏效。

    XobinSimulation / Live Ethan Brooks

    Customer

    This is the third outage this month. Give me one reason not to churn.

    EB

    Ethan Brooks

    You're right to be angry. Here's what broke and what we changed yesterday.

    Customer

    I've heard that before. What do I get if it happens again?

    EB

    Ethan Brooks

    A credit tied to uptime, in writing, plus a weekly check-in for 60 days.

    Pressure escalated twice · candidate held the commitment boundary

  3. 3

    可据理力争的评分标准

    回答根据岗位所需能力评分,并附上获得每个评分的原文引用。

    XobinReports / Simulation Ethan Brooks

    Scenario performance

    84 / 100

    De-escalation88
    Ownership92
    Commercial judgment76
    Clarity under pressure80

    Conceded a credit without checking margin guardrails coachable, not disqualifying.

您的收获

一天的真实工作,浓缩成一道练习题。

  • ~30%less interview time

    模拟环节提前筛选,面试官只会见已经表现出色的人选。

  • Role-truescenarios

    候选人应对岗位实际遇到的情况,而非抽象难题。

  • Highercandidate buy-in

    人选清楚了解工作内容,录用后更少意外。

为连接而生,为保护而建。

无缝集成。企业级 安全保障。

Xobin 完美融入您的生态系统,保护最重要的内容:您的数据、您的候选人,以及您的信任。

兼容您常用的工具
让您爱不释手

预置集成,简化您的招聘流程。

查看全部集成
GreenhouseGreenhouse
WorkableWorkable
SmartRecruitersSmartRecruiters
BambooHRBambooHR
利弗(Lever)利弗(Lever)
阿什比阿什比
SlackSlack
Google MeetGoogle Meet
Google CalendarGoogle Calendar
Zoho RecruitZoho Recruit
ZapierZapier
等更多
客户评价

由招聘团队审核 每天都在招聘。

来自实际使用 Xobin 的人才和学习与发展负责人真实评价。

视频评价
5.0

今年增长结束时,我们需要一款技能测评工具。Xobin 的功能让我们惊喜,尤其是题库的丰富度和上线岗位的速度。

PW
Paul Warni Martin
高级经理, 3Cloud
5.0

我们时间紧迫,需要一款能快速实施的员工测评工具。Xobin 做到了。平台很棒,在线监考和支持,性价比极高。

Neelam Joshi
Neelam Joshi
人力资源经理,AVP HR, Digit Insurance
5.0

我们用 Xobin 来评估培训效果,非常顺利。为不同 IT 技能水平创建结构化测试很简单,详细分析帮助我们优化课程。

Lisa Singh
Lisa Singh
总监, Adaps
5.0

Xobin 让我们的技术候选人筛选又快又省心。我们筛选了分数高于 60% 的候选人,大大简化了面试流程。

Firdaus K.
Firdaus K.
客户服务经理
5.0

Xobin 是我们用过最好的筛选平台。AI 驱动的评估让候选人筛选更快更精准,支持团队也非常及时响应。

SP
Sushant P.
业务技术助理
5.0

我们在技术和客户岗位上有多种流程,培训投入很大。Xobin 帮助我们确保培训有效。

Akhil Sikri
Akhil Sikri
首席执行官, Zolostays
5.0

Xobin 覆盖了我们内部评估所需的几乎所有技术和岗位。平台的安全功能保证了测评可靠、防作弊,让我们对结果充满信心。

Narasimman N
Narasimman N
经理, Sigma Infotech

在您提问之前。

候选人在限定时间内,完成与岗位实际工作相符的一天任务 包括同样的工作成果、限制条件和突发情况。

通常为 30-60 分钟。时间过长会影响完成率,因此模拟任务会限定在既能预测绩效又最小化的工作片段。

对大多数团队来说,它取代了筛选环节。面试则会更深入地探讨候选人已完成的工作。

主流平台均支持 Greenhouse、Lever、Workday、SmartRecruiters、iCIMS、Ashby 等 可通过原生同步或 API 集成。定制需求可用 webhook 或定时同步处理。

数据仅保留在您的账户内,绝不会用于外部模型训练。Xobin 通过 SOC 2 Type II 和 ISO 27001 认证,数据处理符合 GDPR,可灵活配置保留策略。

大多数团队几天内即可上线定制方案。主要变量通常是您现有的工具和审批流程,而非产品本身。

开始使用

亲自体验。
为您的招聘方式而打造。


您将获得:

  • 获取 Xobin 的个性化演示
  • 了解真实客户的成功案例
  • 了解适合您的定价方案
  • 实时体验 Xobin 的功能

值得信赖。权威认证。安全保障。

SOC 2 Type II certification
ISO 27001 certification
GDPR compliance
CSA STAR certification