Quality of Hire

According to 40% of big companies and 45% of small companies, quality of hire ranks as their top priority among the KPIs. 

Quality of hire is essential in understanding the effectiveness of a company’s hiring process. It helps in finding the root causes of problems in the hiring process and minimizes the negative impact. 

In this article, we will be looking into the quality of hiring and how to measure and improve it.

What is the Quality of Hire? 

Quality of hire is a metric used to measure the value a new hire brings to the company. The value is calculated based on what a new hire contributes to the company’s long-term success.

Quality of hire can only be measured months after making a hire. 

How do corporates measure the quality of hire? 

Different organizations may have different ideas about what makes for a successful hire. However, a few of the common metrics used to determine the quality of hire are job performance, turnover rates, employee engagement, and feedback from colleagues. 

Some of the measurements a company can use to measure the quality of hire:

• Time to fill: time taken to fill a job position.
• Retention: the time period a new hire stays with the company. 
• Satisfaction: satisfaction of the hiring manager from particular hiring. 
• Job performance: can be measured by performance rating.
• Cultural fit: This can be measured by ratings from the new hire’s colleagues and supervisors. 

These measurements can be put in the following formula:

Quality of hire= Indicators % / Number of indicators

Surveys can be used to collect necessary data for the calculation.

How to improve the quality of hire? 

Some of the steps that can be taken to improve the quality of hire:

• Define what it is and decide what metrics will be required to measure it. 

• Collect the right data of both post and pre-hire data like scores of job preview tests and psychometric assessments, manager’s ratings, and objective data based on a number of promotions, tenure, etc. 

• Make recruiters’ workflow smother as it can be burdensome, and the process can become longer. This can be done by using automation, analyzing conversion rates, etc.

• Get the hiring manager to join forces too. Partner with them to improve the quality of hiring goals. 

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