Strong communication is the foundation of a productive and collaborative workforce. Whether it’s verbal articulation or written clarity, companies cannot afford to hire candidates with poor communication skills. Traditional interviews usually fail to measure these skills in a fair way. That’s where communication skills assessment tools come into play.
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In this blog, we explore the top communication assessment tools that can help recruiters and hiring managers accurately evaluate candidates. These tools are trusted globally and are designed to ensure you hire the best fit for roles requiring effective communication.
If you’re looking to evaluate candidates’ communication skills quickly and effectively, this curated list of top tools will help you find the right fit for your hiring needs.
What is a Communication Skills Assessment Tool?
A communication skills assessment tool is a digital platform or test used by employers to evaluate how effectively a candidate can listen, speak, write, and comprehend information. These tools use structured formats like MCQs, typing tests, audio/video responses, and real-world scenarios to simulate workplace communication tasks. The goal is to assess communication skills objectively, especially in remote or high-volume hiring environments, without relying solely on traditional interviews.
Most modern communication evaluation tools use AI and real-time simulations to gauge a candidate’s communication style under job-relevant scenarios. Whether it’s for customer-facing roles or team collaboration, these tools to measure candidates’ communication skills ensure a consistent and objective hiring process.
Why Should You Assess Communication Skills in Hiring?
Evaluating a candidate’s communication skills plays a key role in workplace success. That’s why many companies now rely on communication skills assessment tools.
- Enhances team collaboration: Strong communicators contribute better to group projects and minimize misunderstandings.
- Reduces hiring risks: Using tools to evaluate candidates’ communication skills ensures clarity and professionalism from day one.
- Boosts customer satisfaction: Roles in sales, support, and client management require clear and concise communication.
- Improves internal efficiency: Well-articulated communication reduces workflow delays and errors.
- Supports global operations: English communication skills assessment helps verify fluency in diverse, multilingual workplaces.
- Aligns candidates with job roles: Objective communication evaluation helps match candidates to roles requiring specific communication standards.
Why Is It Hard to Assess Communication When Hiring?
While communication is crucial, accurately evaluating it during hiring poses several challenges:
- Subjectivity in interviews: Without standardized communication assessment tools, evaluations often depend on the interviewer’s bias.
- Time constraints: Manual communication testing can be time-consuming, especially in bulk hiring.
- Lack of real-world context: Traditional assessments may fail to simulate actual job scenarios that test communication.
- Inconsistent scoring: Different recruiters may rate communication performance differently without structured communication evaluation tools.
- Language barriers: For global roles, it’s hard to evaluate communication skills without an English communication skills assessment fairly.
These issues highlight the need for technology-driven communication skills assessment tools that bring consistency and objectivity to the process.
How to Pick the Best Communication Assessment Tool?
When selecting the best communication assessment tools for your hiring process, keep the following factors in mind:
- Test Coverage: Ensure the tool assesses all components, including listening, speaking, reading, and writing.
- Customization: Look for tools that let you tailor the test to job roles and industries.
- Scalability: Consider whether the tool supports bulk hiring for large recruitment drives.
- Scoring Method: Opt for platforms with AI-driven scoring for faster and unbiased results.
- Reporting & Analytics: Choose a tool that provides actionable insights and detailed reports.
- Proctoring & Security: Ensure secure testing with AI proctoring and anti-cheating features.
- Language Proficiency Testing: For international or remote teams, an English Language Proficiency assessment module is essential.
- Candidate Experience: Pick tools that offer mobile compatibility and a smooth test-taking interface.
- Integration: Check if the tool works smoothly with your ATS or HR platform.
Reliable tools for assessing communication skills follow CEFR standards and provide well-rounded results. In the end, the best tools to evaluate a candidate’s communication skills combine both accuracy and speed across different hiring situations.
7 Best Communication Evaluation Tools
1. Xobin
Xobin is an AI-powered talent assessment software with a built-in English Communication Checker. This smart tool helps hiring teams evaluate communication skills fast and with high accuracy. With the help of AI, it fairly scores a candidate’s articulation, clarity, and overall English proficiency across 15+ languages.
Moreover, Xobin aligns its scoring system with global CEFR and IELTS standards to ensure trustworthy results. It also allows customizable tests in Listening, Speaking, Reading, and Writing (LSRW) as well as Speaking, Vocabulary, Accent, and Reasoning (SVAR). Trusted by 5000+ companies worldwide, Xobin enables 20x faster, scalable, and deeper candidate assessments for roles across industries.
Features of Xobin
- AI-powered analysis of speech and writing clarity
- Supports 16 languages, including English
- CEFR- and IELTS-aligned English proficiency test
- Assesses Listening, Speaking, Reading, and Writing (LSRW)
- SVAR integration for voice and accent analysis
- AI-based remote proctoring with cheating prevention
- Real-time voice and accent detection
- Automated answer evaluation to save time
- Clean interface with instant, automated, detailed reports
- Integrated with technical skills tests (coding, logic, sales) and behavioral assessments
- Customizable tests built for hiring teams
Pros
- Built specifically for recruiters, not language trainers.
- Instant scoring with deep communication insights.
- Scalable for mid- to high-volume hiring.
- Combines language and skills testing in one platform.
- A clean, candidate-friendly interface ensures high completion rates.
Cons
- Optimized more for hiring use cases than general language certification.
- Focused primarily on professional contexts, with less academic versatility.
Why Choose Xobin?
Xobin offers more than just a test; it delivers communication evaluation tools that deliver speed, precision, and multi-skill integration for hiring success. With support for 16 languages and intelligent LSRW + SVAR testing, you get CEFR-aligned precision with recruiter-friendly speed. Its seamless integration of communication tests with domain skills like coding and sales allows you to assess candidates holistically.
Moreover, Xobin offers a structured way to measure communication skills using real-time simulations, AI-based evaluations, and standardized scoring. It helps streamline candidate screening for roles that demand strong verbal and written communication without relying solely on manual interviews.
From startups to enterprise teams scaling fast or hiring with precision, Xobin simplifies screening and helps you hire the best candidate 20x faster with data-backed decisions. For hiring teams that value accuracy, efficiency, and a stellar candidate experience, Xobin is built just for you. Book a personalized demo today!
2. eSkill
eSkill is an online pre-employment testing platform that helps businesses evaluate job applicants’ communication and language proficiency. Known for its flexible test-building options, eSkill allows recruiters to combine communication skill assessments with job-specific scenarios to create tailored evaluations for a wide range of roles.
Features of eSkill
- Video response questions for verbal communication
- Grammar and vocabulary testing modules
- Listening comprehension assessments
- Typing and transcription tests
- Drag-and-drop custom test builder
- Role-specific pre-built test templates
Pros
- Highly customizable tests.
- Supports multiple communication formats.
- Wide library of questions.
- Suitable for combining soft and hard skills assessments.
Cons
- No built-in AI proctoring.
- Lacks automated video/audio evaluation.
- Limited gamified or immersive assessment formats.
Why Choose eSkill?
eSkill is a practical choice for organizations looking to assess communication skills alongside job-specific tasks. With flexible test-building options and strong support for written and spoken language evaluations, it suits companies that prioritize tailored assessments over automated AI-driven experiences.
3. MeritTrac
MeritTrac is a talent assessment platform that offers scalable solutions for evaluating candidates’ communication and cognitive abilities. With its focus on enterprise and academic testing, it provides a range of tools to help organizations test communication skills effectively across various roles and locations.
Features of MeritTrac
- Verbal and written communication assessments
- CEFR-aligned language proficiency tests
- Remote proctoring with secure browser control
- Scalable for large hiring drives and campuses
- Detailed analytics for candidate benchmarking
- Multilingual support for diverse candidate pools
Pros
- Suitable for bulk assessments.
- Standardized language evaluation.
- Detailed result dashboards.
- Remote-friendly testing infrastructure.
Cons
- Limited customization in test formats.
- No built-in ATS integration.
- Lacks AI-driven video interview questions.
Why Choose MeritTrac?
MeritTrac is designed for organizations seeking standardized, large-scale communication evaluations. Its structured approach suits enterprise-level hiring and academic testing environments, especially where scale and compliance are key.
4. Criteria Corp
Criteria Corp is a pre-employment assessment platform that offers scientifically validated tools to measure cognitive abilities, personality traits, and communication skills. It helps organizations make evidence-based hiring decisions by evaluating both soft and hard skills using data-driven insights.
Features of Criteria Corp
- Emotify test for emotional and social intelligence
- Verbal and cognitive ability assessments
- Personality profiling (using the Big Five model)
- Real-time candidate analytics dashboard
- Mobile-friendly assessments
- Integrates with major ATS platforms
Pros
- Scientifically validated assessments.
- Clean, user-friendly interface.
- Strong verbal reasoning test.
- Behavioral insights included.
Cons
- Lacks AI-based proctoring like Xobin.
- No LSRW (listening, speaking, reading, writing) framework.
- Limited customization for role-specific communication tests.
Why Choose Criteria Corp?
Criteria Corp is a solid choice for employers seeking reliable communication skills assessment tools backed by psychology and data science. While it may not offer advanced proctoring or real-time simulations like Xobin, its focus on verbal reasoning and behavioral fit makes it suitable for structured hiring processes.
5. TestGorilla
TestGorilla is a pre-employment testing platform that offers a wide range of assessments, including communication skills tests. It helps employers screen candidates objectively using ready-to-use test libraries, making it suitable for quick and large-scale hiring across various industries.
Features of TestGorilla
- Pre-built communication tests
- Multilingual test support
- Video response questions
- Anti-cheating tools
- Automated scoring and reports
- An easy candidate comparison dashboard
Pros
- Quick setup with ready-made tests.
- Supports global hiring with language options.
- User-friendly interface for recruiters.
- Covers both soft and technical skills.
Cons
- Limited customization compared to Xobin.
- Lacks role-specific test tailoring.
- No integrated ATS or end-to-end hiring workflow.
Why Choose TestGorilla?
TestGorilla offers a simple, scalable solution for evaluating communication skills, beneficial for companies that want to launch assessments quickly. While it may not provide advanced customization like Xobin, it’s a solid option for basic screening with minimal setup.
6. Mercer | Mettl
Mercer | Mettl is a globally recognized assessment platform that helps organizations evaluate communication skills through scientifically designed tests. Known for its LSRW (listening, speaking, reading, and writing) framework, it caters to a wide range of industries and roles, offering reliable tools for candidate screening, skill validation, and workforce development.
Features of Mercer | Mettl
- CEFR-aligned LanguagePro tests
- Audio- and video-based communication tasks
- Real-time speech and pronunciation scoring
- AI-enabled proctoring for secure assessments
- Customizable test formats for different roles
- Advanced analytics and benchmarking tools
Pros
- Covers all communication dimensions (LSRW).
- Industry-recognized testing framework.
- Multilingual test support.
- Suitable for large-scale assessments.
Cons
- Limited in-depth, role-based test scenarios.
- Fewer integrations with modern ATS platforms.
Why Choose Mercer | Mettl?
Mercer | Mettl offers a structured approach to communication evaluation using global standards and scalable tools. It’s a suitable option for organizations seeking a comprehensive yet standardized method to assess communication skills across diverse roles and industries.
7. Toggl Hire
Toggl Hire is a skills-based hiring platform that helps recruiters screen candidates through smart, automated assessments. Designed to simplify the hiring process, it offers quick tests to evaluate key skills, including communication, before the interview stage. While it’s widely used for technical roles, its test templates also support assessing soft skills like English proficiency and interpersonal communication.
Features of Toggl Hire
- Ready-made communication skill test templates
- One-click test sharing via public links
- Time-based quiz questions
- Automatic candidate scoring
- Anti-cheating browser controls
- Built-in candidate pipeline management
Pros
- Easy to use and quick to set up.
- Visually clean and intuitive UI.
- Automated grading saves time.
- Supports async hiring workflows.
Cons
- No built-in video interview integration.
- Limited proctoring compared to AI-enabled tools.
- Fewer role-specific test customization options.
Why Choose Toggl Hire?
Toggl Hire suits teams looking for a fast, lightweight way to screen candidates based on communication and cognitive skills. It helps narrow down applicants early using simple quizzes, making it ideal for high-volume hiring. However, for deeper analysis or role-specific assessments, more advanced platforms may be required.
Evaluate These Tools and Make the Right Choice!
Choosing the right communication skills assessment tool is crucial for hiring success. Consider all the key factors like accuracy, customization, and scalability before making a decision. The best tool is the one that aligns with your unique hiring goals and role requirements. Make your selection wisely to build a stronger, more communicative workforce.
Each platform mentioned here offers a unique approach to measuring communication. Evaluate your needs and try out the best-fit solution to build a high-performing workforce.
FAQs
1. Why are communication skills essential in hiring?
They determine how well a candidate can express ideas, collaborate with teams, and interact with clients, which is key for nearly all roles.
2. Why should I use a communication skills assessment tool during hiring?
These tools provide objective, standardized evaluations that help eliminate bias and improve hiring accuracy.
3. What features should I look for in a communication skills testing platform?
Look for LSRW coverage, video questions, real-time analytics, anti-cheating features, and test customization.
4. Can I customize communication skill tests on these platforms?
Yes. Platforms like Xobin, eSkill, and Mercer | Mettl offers customizable assessments tailored to specific roles.
5. What are the benefits of using communication assessment tools?
They provide objective, scalable, and data-driven ways to evaluate speaking, writing, and listening skills during recruitment.
6. Which tools are best for English communication skills assessment?
Xobin, Mercer | Mettl, and eSkill offer top-tier English communication evaluations aligned with global standards.
7. Can I customize assessments based on the role?
Yes. Tools like Xobin and eSkill allow you to tailor assessments to job-specific communication requirements.
8. Are these communication evaluation tools suitable for remote hiring?
Absolutely. All listed platforms support remote assessments with secure proctoring and instant feedback.
